Depending on how you interact with our store, we may collect or process categories of personal information including:

• Contact information, such as your name, email address, telephone number where provided, billing address, and shipping address.
• Order and transaction information, including order number, products purchased, quantities, order value, shipping details, transaction status, returns, and refunds.
• Account information if you choose to create or use a customer account.
• Information you provide when communicating with customer care.
• Device and website-usage information, such as browser type, device type, approximate location derived from IP address, cookie identifiers, and website interactions.
• Payment-related information necessary for Shopify and applicable payment providers to authorize and process a transaction.

velmoriarl™ does not ask customers to send complete payment-card numbers or banking passwords by email.

Personal information may be collected:

• Directly from you when you place an order, create an account, contact us, or otherwise provide information.
• Automatically through cookies, pixels, logs, and similar technologies when you use our store.
• From Shopify, payment providers, shipping carriers, fulfillment partners, and other providers involved in your transaction.
• From analytics, advertising, or marketing services where such services are enabled and permitted.

Personal information may be used to:

• Process, verify, fulfill, and deliver orders.
• Send order confirmations, shipment notices, tracking information, and service communications.
• Provide customer care and respond to inquiries.
• Review returns, refunds, payment questions, disputes, and order issues.
• Detect, investigate, and help prevent fraud, misuse, unauthorized transactions, and security incidents.
• Maintain, troubleshoot, analyze, and improve our store and shopping experience.
• Personalize content or provide marketing communications where permitted.
• Comply with applicable legal, tax, accounting, regulatory, and recordkeeping obligations.
• Establish, exercise, or defend legal claims where necessary.

Our online store and service providers supporting it may use cookies, pixels, logs, and similar technologies for website functionality, shopping-cart operation, checkout, preferences, analytics, security, fraud prevention, and advertising where applicable.

Your browser, device, or available privacy controls may allow you to restrict or remove certain cookies. Disabling cookies that are necessary for store operation may affect shopping-cart, account, checkout, or other website functionality.

Personal information may be disclosed to service providers where reasonably necessary to operate our store, complete transactions, protect the business, or provide requested services.

These providers may include:

• Shopify and other e-commerce technology providers.
• Payment processors, banks, and financial-service providers.
• Shipping carriers, warehouses, logistics providers, and fulfillment partners.
• Customer-care and communication providers.
• Analytics, hosting, security, and fraud-prevention providers.
• Advertising and marketing providers where such services are enabled and permitted.
• Professional advisers, insurers, auditors, accounting providers, and business-service providers.
• Government, regulatory, judicial, or law-enforcement authorities where disclosure is required or permitted by applicable law.

Information may also be transferred or disclosed in connection with a merger, financing, restructuring, acquisition, asset transfer, or similar business transaction, subject to applicable requirements.

We do not sell personal information to unrelated third parties in exchange for money as an independent business activity.

Depending on the technologies and services enabled on our store, certain advertising-related disclosures may be treated as a “sale,” “sharing,” targeted advertising, or similar activity under certain privacy laws even when no money is exchanged.

Where applicable, eligible users may exercise available privacy choices through applicable store, browser, device, or privacy controls, or by contacting us using the information below.

Our online store uses Shopify's e-commerce infrastructure. Information necessary to operate the store and complete purchases may therefore be processed by Shopify and applicable service providers in accordance with their respective privacy practices and legal obligations.

Shopify may also process certain technical, transaction, fraud-prevention, and checkout-related information necessary to provide its services.

Personal information may be retained for as long as reasonably necessary for transactions, order administration, customer care, accounting, taxation, fraud prevention, dispute resolution, contract administration, and applicable legal or regulatory obligations.

Retention periods may vary depending on the type of information, the purpose for which it is used, and applicable requirements.

Depending on your place of residence and applicable law, you may have rights concerning your personal information, which may include the right to:

• Request access to certain personal information.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Receive a portable copy of certain information where applicable.
• Object to or opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
• Withdraw consent where processing is based on consent.
• Appeal certain decisions concerning a privacy request where applicable law provides that right.
• Exercise applicable privacy rights without unlawful discrimination.

These rights are subject to applicable conditions, exceptions, and limitations. We may need to verify your identity and request before taking action.

To submit a privacy-related request, email:

service@velmoriarl.com

Please use a clear subject line such as Privacy Request and provide enough information for us to identify the relevant account, transaction, or request.

Do not send complete payment-card numbers, banking passwords, or other highly sensitive financial credentials by email.

Where permitted, an authorized agent may submit a request on your behalf. We may request evidence of the agent's authority and may need to verify your identity directly.

If you choose to receive promotional emails or other marketing communications, you may unsubscribe using the unsubscribe option included in those communications or by contacting us.

Transactional or service communications relating to purchases, payments, shipments, tracking, returns, refunds, security, or customer-care matters may still be sent where necessary.

We use reasonable administrative, technical, and organizational safeguards intended to help protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

No method of online transmission, electronic storage, or information-security system can be guaranteed to be completely secure.

Customers should protect their account credentials and contact us if they suspect unauthorized account, payment, or order activity.

Our online store is intended for general consumer shopping and is not directed specifically to children. We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe that a child has improperly provided personal information to us, please contact us so that the matter can be reviewed.

Because velmoriarl™ and service providers supporting our store may operate internationally, personal information may be processed, transferred, or stored in jurisdictions different from the location from which you access the store.

Where required, international processing or transfers will be handled subject to applicable legal requirements and safeguards.

Our store may rely on or provide links to third-party websites, platforms, payment providers, carriers, social-media services, or other providers.

Their collection and handling of information are governed by their own privacy policies, terms, and practices.

We encourage you to review the privacy information provided by a third-party service before submitting personal information to it.

We may revise this Privacy Policy when our services, technology, business practices, legal requirements, service providers, or privacy practices change.

The current version will be posted on this page together with an updated revision date.

Where appropriate or legally required, additional notice of material changes may be provided.