Terms and Conditions
These Terms and Conditions govern your use of the velmoriarl™ online store and purchases submitted through our website.
Store Operator & Acceptance
velmoriarl™ is operated by Beijing Anyue Kangji Technology Co., Ltd.
By accessing our online store, creating an account, submitting an order, or otherwise using our services, you agree to these Terms and Conditions together with the policies referenced on our website.
If you do not agree with these Terms, please do not use the store or submit an order.
Eligibility
To make a purchase, you must have legal capacity to enter into a binding purchase agreement under the law applicable to you.
If you have not reached the applicable age of majority, you should use the store only with the involvement and permission of a parent or legal guardian where required.
Customer Accounts
If customer-account functionality is available and you create an account, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials.
You are responsible for activity conducted through your account where permitted by applicable law.
Please contact us promptly if you believe your account has been accessed or used without authorization.
Product Information & Jewelry Characteristics
We make reasonable efforts to present product descriptions, photographs, dimensions, available sizing, finishes, materials, pricing, and other product information accurately.
velmoriarl™ offers women's jewelry and fashion accessories, including earrings, necklaces, rings, coordinated jewelry sets, and related styles.
Product appearance may vary slightly because of photography, lighting, screen settings, device calibration, manufacturing tolerances, finishing methods, or other reasonable factors.
Jewelry variation notice: Minor differences in tone, finish, surface detail, decorative placement, dimensions, proportion, texture, or other small visual characteristics may occur. Such minor variations are not automatically considered defects.
Customers should review applicable product descriptions, measurements, ring-sizing information, materials, finishes, and care information before completing a purchase.
Order Submission & Acceptance
Submitting an order constitutes an offer to purchase the products included in that order.
An automated order confirmation generally acknowledges that your order request has been received but does not necessarily mean that an order has been finally accepted, processed, or dispatched.
Payment verification, inventory review, fraud-prevention checks, address verification, and fulfillment checks may occur before an order is accepted or dispatched.
We may refuse, limit, hold, or cancel an order where reasonably necessary, including because of:
- Payment failure or unsuccessful verification.
- Suspected unauthorized, fraudulent, or abusive activity.
- Unavailable inventory.
- A material pricing, description, inventory, or product-information error.
- Shipping, sanctions, customs, or legal restrictions.
- An inability to fulfill or deliver the order.
If payment has already been collected for an order that we cancel, the applicable amount will generally be refunded to the original payment method.
Prices, Taxes & Payment
Product prices, available currencies, discounts, applicable shipping charges, and taxes where applicable are displayed during shopping or checkout.
Before payment is submitted, checkout will display the applicable order total for your review.
By submitting payment details, you represent that you are authorized to use the selected payment method and authorize the applicable transaction.
Your bank, card issuer, or payment provider may separately charge currency-conversion, international-transaction, or similar fees.
Additional information is available on our Payment & Security page.
Processing & Shipping
Orders are normally processed within 2–4 business days after payment confirmation and any required verification.
During holidays, promotional periods, launches, or unusually busy periods, processing may require up to 5 business days.
For standard shipping to supported United States destinations, estimated carrier transit time is generally 10–15 business days after dispatch.
Delivery estimates are expected ranges and are not guaranteed arrival dates.
Available shipping options and applicable shipping charges are shown during checkout.
Full details are available in our Shipping Policy .
Returns & Refunds
Eligible products may be returned within 30 calendar days after confirmed delivery , subject to our return conditions.
Customers should contact customer care before returning merchandise. Products should not automatically be sent to our registered business address.
After an approved return has been received, inspected, and approved, we normally initiate an eligible refund to the original payment method within 5–10 business days.
Your bank or payment provider may require additional time to display the credit.
No restocking fee is charged for an approved return.
Full details are available in our Return & Refund Policy .
Damaged, Defective, Incomplete or Incorrect Orders
Please inspect your order promptly after delivery.
If an item arrives damaged, defective, incomplete, incorrect, or materially different from the item ordered, contact customer care as soon as reasonably possible.
We may request your order number, a description of the issue, photographs or videos of the jewelry, packaging, shipping label, or other information reasonably necessary to review the matter.
Where an issue attributable to us is confirmed, we will provide an appropriate replacement, reshipment, refund, return solution, or another reasonable remedy based on the circumstances.
Order Changes & Cancellations
Change or cancellation requests should be submitted as soon as possible after an order is placed.
We will make reasonable efforts to assist before fulfillment begins, but a change or cancellation cannot be guaranteed after verification, processing, packing, shipment preparation, or dispatch has started.
No cancellation fee is charged when an order is successfully canceled before fulfillment.
Promotions & Discount Codes
Promotional offers and discount codes may be subject to expiration dates, eligibility requirements, minimum purchase amounts, product exclusions, usage limits, inventory availability, or other conditions presented with the applicable offer.
Unless otherwise stated, promotions cannot be redeemed for cash and may not be combined with other offers.
Customers should confirm that the applicable discount appears in the final order total before completing checkout.
Jewelry Use & Care
Jewelry should be used and cared for in accordance with applicable product descriptions, care information, materials, and reasonable handling practices.
Unless a product description specifically states otherwise, we recommend minimizing unnecessary exposure to water, perfume, cosmetics, lotions, household chemicals, chlorine, abrasive surfaces, and prolonged moisture.
Customers should store jewelry in a clean, dry place and separate pieces where practical to reduce scratching, tangling, bending, or unnecessary contact.
Jewelry care notice: Finishes, plated surfaces, decorative stones, clasps, chains, and delicate components may gradually change with normal use. Appropriate storage and care can help maintain appearance and reduce unnecessary wear.
Bulk Purchases & Resale
Customers interested in unusually large orders, wholesale purchasing, business purchasing, or commercial resale should contact customer care before placing an order where confirmation of availability or special terms may be required.
Purchasing products for resale does not authorize any person or business to represent itself as an official velmoriarl™ distributor, agent, affiliate, representative, partner, or authorized retailer without our prior written authorization.
Intellectual Property
The velmoriarl™ name, branding, website design, graphics, product presentation, original text, photographs, collection names, creative concepts, and other store content may be owned by or licensed to the store operator and may be protected by applicable intellectual-property laws.
You may use the website for lawful personal shopping and other permitted non-commercial purposes.
Store content may not be copied, republished, modified, distributed, reproduced, or commercially exploited without authorization except where applicable law permits such use.
Reviews & Customer Content
If the store allows you to submit a review, photograph, comment, or other content, you are responsible for ensuring that your submission is accurate, lawful, and does not infringe another person's rights.
Where permitted by applicable law, by voluntarily submitting content for publication you grant us a non-exclusive license to host, reproduce, display, format, and use that content in connection with operating, promoting, and improving the store.
We may decline, moderate, or remove content that is unlawful, fraudulent, abusive, threatening, misleading, infringing, unrelated to the relevant product or service, or otherwise inappropriate where permitted.
Prohibited Conduct
You may not use our website or services to:
- Commit fraud or engage in unlawful activity.
- Submit false, misleading, stolen, or unauthorized payment information.
- Interfere with website security, operation, functionality, or availability.
- Introduce malicious code or attempt unauthorized access to systems or accounts.
- Collect information about other users without authorization.
- Infringe intellectual-property, privacy, publicity, or other legal rights.
- Misrepresent your identity or relationship with velmoriarl™.
- Abuse promotions, refunds, returns, chargebacks, customer-service processes, or account features.
We may restrict access, cancel affected orders, refuse service where legally permitted, or take other reasonable action when prohibited activity is identified.
Third-Party Services & Links
Our store uses Shopify and may rely on third-party payment, shipping, fulfillment, analytics, communication, hosting, security, and other service providers.
Our website may also contain links to third-party websites or services.
Third-party products, services, availability, privacy practices, and data-handling practices may be governed by their own terms and policies.
Events Outside Reasonable Control
We are not responsible for delays or failures caused by circumstances outside our reasonable control, which may include severe weather, natural disasters, transportation interruptions, carrier disruption, customs delays, strikes, governmental action, network or infrastructure failures, widespread technical outages, or similar events.
Where such an event affects an order, we will make reasonable efforts to communicate available information and provide an appropriate response under the circumstances.
Disclaimers & Limitation of Liability
To the extent permitted by applicable law, the website and store services are provided subject to the terms, warranties, representations, and consumer protections expressly stated or legally required.
To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages where such exclusions are legally permitted.
Nothing in these Terms excludes or restricts consumer rights, statutory warranties, liabilities, or remedies that applicable law does not permit to be excluded or restricted.
Applicable Law & Disputes
These Terms and purchases made through the store are subject to applicable law, including any mandatory consumer-protection rights that apply based on the transaction or customer's place of residence.
If a dispute arises, we encourage you to contact customer care first so that both parties have an opportunity to attempt to resolve the matter in good faith.
Nothing in this section prevents either party from exercising rights or remedies available under applicable law.
Severability & No Waiver
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
A delay or failure to enforce any provision does not necessarily waive the right to enforce that provision or another provision later.
Updates to These Terms
We may revise these Terms when our services, technology, business practices, store policies, service providers, or applicable requirements change.
The current version will be posted on this page together with an updated revision date.
Unless applicable law requires otherwise, the version in effect when an order is submitted will generally apply to that transaction.
Have a question about these Terms?
Contact velmoriarl™ customer care with a clear description of your question. We aim to respond within 1–2 business days.
Business Information
(Cluster Registration)