Payment & Security
This page explains how payment methods, order totals, transaction authorization, and checkout security are handled when you place an order with velmoriarl™.
Checkout is processed through Shopify and applicable payment providers.
Your complete order total is displayed before payment is submitted.
Current available payment methods appear directly during checkout.
Payment Methods
The payment methods currently available for your purchase are displayed during checkout.
Available options may vary depending on your location, currency, device, order details, payment-provider availability, and the services enabled for the store at the time your order is placed.
Please select one of the payment methods displayed during checkout and follow the applicable instructions to complete your purchase.
Payment Authorization & Verification
Orders may be subject to transaction authorization, identity verification, payment verification, or fraud-prevention review before they are accepted or fulfilled.
A bank, card issuer, or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold on your account.
Decisions regarding authorization, verification, transaction approval, or authorization-hold periods are controlled by the applicable financial institution or payment provider.
Checkout Security
Checkout is processed through Shopify together with applicable payment providers using technical and organizational security measures intended to help protect transaction information.
velmoriarl™ does not independently require customers to send complete credit-card or debit-card numbers through email.
Payment information submitted through checkout is handled by Shopify and the applicable payment services involved in processing the transaction.
Security reminder: velmoriarl™ will never ask you to email your complete credit-card number, debit-card number, card security code, online-banking password, or similar sensitive payment credentials.
Prices & Final Order Total
Before payment is submitted, checkout displays the applicable product prices, shipping charges, taxes where applicable, discounts, and your final order total.
The currency applicable to your transaction will be shown during shopping or checkout before payment is completed.
Please carefully review your selected products, quantities, shipping information, discounts, payment information, and final total before submitting your order.
Financial Institution Charges
Your bank, card issuer, or payment provider may separately impose foreign-exchange, international transaction, currency-conversion, or other financial-institution fees.
Such fees are determined and collected by the applicable financial institution or payment provider and are not controlled by velmoriarl™.
If you have questions regarding a charge imposed by your bank or card issuer, please contact that institution directly.
Discount Codes & Promotions
Valid promotional or discount codes should generally be entered before checkout is completed.
Please confirm that the applicable discount is reflected in your order total before submitting payment.
Promotions may be subject to expiration dates, product eligibility, minimum-purchase requirements, exclusions, usage limits, availability, or other conditions presented with the applicable offer.
Declined, Pending, or Duplicate Charges
If a payment is declined, please verify your billing information and contact your bank or payment provider if necessary.
A pending amount may represent a temporary authorization rather than a completed charge. The timing for releasing an authorization hold is normally determined by your bank or payment provider.
If you believe you were charged more than once for the same order, please contact us with your order number and relevant transaction details.
For your security, do not email complete card numbers, banking passwords, or card security codes.
Order Confirmation
After an order is successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.
If you do not receive a confirmation email, please check your spam or junk folder and confirm that the email address entered during checkout was correct.
You may also contact our customer-care team for assistance.
Payment Questions
If you believe a payment was charged incorrectly or you have a question regarding checkout, contact:
Please include your order number where available, together with a clear description of the issue.
For your security, please do not include complete credit-card numbers, debit-card numbers, banking credentials, passwords, or security codes in your email.
Your jewelry deserves a refined experience from selection to checkout.
velmoriarl™ aims to provide a clear and straightforward purchasing experience across The Earring Edit, The Necklace Edit, The Ring Edit, and The Set Edit, with order totals and available payment options presented before your transaction is submitted.
Need help with a payment?
Contact velmoriarl™ customer care with your order number and a clear description of your question. We aim to respond within 1–2 business days.
Business Information
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